Shoping guide

how to order

Please select the option and quantity from the desired product page and add it to the cart.
After completing your order, we will send you an order completion email to the registered email address.
If you do not receive the e-mail after a while, please check your "junk mail folder" or check your order status from the order history.

About payment

○ Bank transfer
Please transfer to the designated bank account.
Bank name: Rakuten Bank
Branch: First Sales Branch
Deposit item: Savings
Account number: 7930094
Account holder: Reeety Co., Ltd.

○Credit settlement
The credit cards that can be used are VISA / MASTER / AMEX.

○ Payment with mobile phone usage fee
Available carriers are SoftBank, DoCoMo, and au.

○ Paidy Next month payment (convenience store / bank)
Click here for details

○ Cash on delivery
Cash-on-delivery charge: 360 yen
Please pay the total product price + shipping fee + cash-on-delivery charge to the delivery person.

 

Regarding delivery

Usually ships within 3 business days.

【Domestic】
We will deliver it by Yamato Transport or mail.

Basic shipping fee nationwide uniform 1000 yen
(Stickers and masks are 410 yen for up to 2 sheets)
Free shipping on purchases over 15,000 yen

【overseas】
We will deliver it by EMS (Express Mail Service).
Basic shipping fee uniform 3000 yen

About consumption tax

In addition to the product price, you will be required to pay consumption tax and shipping charges.
【consumption tax】
10% (rounded to the nearest yen)

About returns

If you wish to return the item, within 7 days after the item arrivesInquiry formPlease contact us at.
After the deadline, in case of any inconvenience in our shop or in case of return due to customer's convenience,
Please note that we cannot accept returns.

■ Returnable conditions
We do not accept exchanges for other products if the reason is due to customer's convenience such as "the image is different", "the size does not fit", or "the order is wrong".
All of the following must be true for returns.
・ Products for which you have been notified of the return within "7 days" from the arrival of the product.
・ Products that can be judged as "unused products" according to our standards
・ Products that have all the delivered accessories, purchase details, product tags, bags, etc.

■ In the following cases, we cannot accept returns.
・ Products that have passed "8 days or more" from the arrival of the product
・ Sale items, outlet items, hygiene items that come into contact with the skin such as underwear, swimwear, socks, etc. Items that are clearly marked as "non-returnable" on the product page
・ Lost products with accessories, warranty cards, demerit tags, and product tags for sale removed from the product
・ Items that have been worn once, or items that have been repaired, washed, or cleaned.
・ Products with odors, stains, or scratches, or products with lost or damaged packages (bags, boxes, etc.)
・ Products with lost purchase details and product tags
・ Products purchased from other EC sites